Grand Sirenis Riviera Maya Resort
Ctra. Federal Cancun-Tulum, Km. 256.3 (Zona Costera) - Quintana Roo, Akumal, Near Akumal Ecological Center, Akumal, 77710, Mexico
Rating
4
Price Level
$$$$
Rooms
934
Pets
No
from KRW 3,819,032.06
26
мая
Grand Sirenis Riviera Maya Resort, Akumal
Price & Availability
Select your room
Junior Deluxe Suite ·
All Inclusive
Non Refundable
Habitación Doble Deluxe ·
All Inclusive
Non Refundable
Deluxe Junior Suite ·
All Inclusive
Non Refundable
Deluxe Double Room ·
All Inclusive
Non Refundable
Junior Suite ·
All Inclusive
Non Refundable
Junior Deluxe Suite (Garden View) ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
2610 reviews
5
8223
4
5184
3
2113
2
705
1
589
Customers Review
Value 3.6
Location 3.9
Cleanliness 4.2
Comfort 4.2
Neighborhood 4
Amenities 4.1
Condition 4
Quality 3.6
Recomendation 72%
“This hotel is stunningly beautiful. The rooms are spacious, very clean, and have daily housekeeping. The beach is also very nice in a "W" shape. On the Southern part there is a lot of seaweed. On the Northern part is very nice with an area roped off for swimmers/snorkelers. There are two main pools with swim up bars and a lazy river that goes through the resort. The lazy river has an end, so you'll have to get out and walk 5 feet if you want to go around and around all day. The reasons for the 3 star rating is due to check in and food/beverage. Check in was 3pm. I arrived at 2:30, was told I had to wait until 3, then was told it was going to be another 10 minutes, then another 20 minutes, and at 4pm I was finally allowed to check in to the room. That's really not acceptable and we should at the very least have the room ready by 3:00pm. Food and beverage here was mediocre. Since it's an all inclusive resort, I would expect the drinks to be weaker, but after several drinks and feeling nothing, I am assuming the bottles of alcohol were actually bottles of water. I resorted to just taking a shot every hour, as the drinks are extremely sugary and contain no alcohol. There is a buffet for all 3 meals, and it is all mediocre, and worse than other all inclusive resorts in the area. The dinner buffet was the absolute worst and I ended up just not eating the first night I arrived. After that, my concierge was able to secure me some reservations in the specialty restaurants (no extra charge for most of them). These specialty restaurants had very good food. But you had to book them days in advance in order to get a reservation. For people staying less than 4 days, I doubt you will be able to get a reservation at all. The restaurants I went to were the Steakhouse and the Brazilian Steakhouse. Both were excellent. Excellent waiters and excellent food. Also side note - be mindful there are animals on the resort. I was not used to seeing raccoons during the day (in the United States this means possible rabies) but it appears to be common here. There are other cute creatures such as agouti and lizards here. They don't bother anyone and are used to people.”
— Kaitlin Skubina
“Where do I start! Good rooms with comfy beds and a lovely balcony. The bathroom was spacious and clean and the rooms were cleaned daily. It is a massive complex with multiple pools, some with pool bars, and it is very near the sea. There are two beaches, one popular one and one a little bit harder to get to but you’ll have it all to yourself. The buffet food was good and the attentive staff were always there to fill up your drinks. My only issue with the buffet was that me and my friends were ranted at for sitting 3 people at a 5 person table. Also, when we were leaving, we had to ask multiple staff members to get someone to bring our cases to the coach from our room because even though we booked our case pock up for 10, no one came until about 10:35. Lots of different restaurants for all different tastes and lots of bars around. There is also pretty good WiFi. I would definitely consider coming back here.”
— Evelyn Brooke
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