Copthorne Hotel Auckland City

150 Anzac Avenue, Near University of Auckland, Auckland, 1001, New Zealand

Rating

3.6

Price Level

Rooms

110

Pets

июн

Copthorne Hotel Auckland City, Auckland

Copthorne Hotel Auckland City

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

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Overall

Good

3.6

990 reviews

256

328

145

Customers Review

Cleanliness 3.9

Comfort 3.7

Neighborhood 4

Amenities 3.5

Condition 3.3

Recomendation 75.3%

“We booked a table at the restaurant last night before a show, as we were staying there. Ordered drinks and the meal about 5mins after we sat down. Great! Reminded them about the drinks after 30mins and then repeatedly asked when our meal was coming. They had completely forgotten our order. Nearly an hour later we eventually cancelled, got up and left, rather than miss our show. Would not recommend!!”

— Lee Gribbin

“Este es mi lugar al que ir al hotel cada vez que voy a un concierto (así que, lamentablemente, no he estado en años) está a poca distancia a pie del estadio Spark (si baja las escaleras, acaba de pasar el hotel, llega más rápido) y las habitaciones están de un tamaño decente. ¡Personal absolutamente maravilloso! Con suerte, los actos internacionales podrán comenzar de nuevo para que pueda regresar.”

— Emma

Customers review

Overall Good, 3.6

Cleanliness 3.9

Comfort 3.7

Neighborhood 4

Amenities 3.5

Condition 3.3

Recomendation 75.3%

Andy Leeson

мар 28, 2023

Staff were very helpful and friendly but room wasn't very good, was very tired and dated, bathroom was in urgent need of restoration, tiles damaged, mould in grout, shower screen falling to bits. Soundproofing on double doors of Juliet balcony not up to city centre standards. Whole room required total restoration. Nice large comfortable double bed though so not all bad!

Glenis Tweedale

фев 14, 2023

Rooms need update, shower over flowed into main area had to use all towels to mop up rang front desk came up didn't seem to bothered about it. Restaurant was closed first night. The only thing I liked the bed was confortable. Only stayed as was close to the hospital for pre and post surgery

John Brook

дек 17, 2022

We stay at the Copthorne for two nights before travelling to the South Island. The location of the hotel is very good and the overall service at the hotel is average. Unfortunately our toilet door was a sliding door which was virtually of its rail. It neither opened or closed adequately. When we drew this to the attention of the reception staff they showed little interest. By the following day after our complaint the door was just about repaired in a fashion and could easily be opened if you were a heavy weight wrestler. Cleaners, supervisors & management all allowed this poor level of service to happen and continue. Their bar downstairs was unwelcoming and did not serve after 9pm which beggars the question how does New Zealand’s hospitality industry make money compared to other areas of the world. Not the worse hotel, adequate but certainly not worthy of a recommendation. No doubt Copthorne management will thank me for the feed back, say how disappointed they are, play the review game and do nothing to raise there standards. Hope l am completely wrong.

Kayne Hindmarsh

сен 06, 2022

Rooms are very dated but very clean. Bed was really comfortable and the 50insh has many sport and movies. Food at the restaurant is really good and the breakfast is awesome! Great value too. Decent views from the balcony, very nice at night.

Waqar Qureshi

авг 22, 2022

Good location and friendly staff. However hotel rooms look and feel is not too great. Very limited parking available on site with difficulty to get in and out with car if you are checking in/out.

Marcelo Galli

окт 06, 2021

Hotel simples, café da manhã medio, limpeza razoável, banheiro pequeno, para sair a ducha esta quebrado o pino onde puxa, cama razoável

Craig Stewart

сен 06, 2021

Os quartos estão ficando um pouco cansados, mas a cama confortável, a equipe era adorável e a comida era excelente

Craig Stewart

сен 06, 2021

Las habitaciones se están poniendo un poco cansadas pero la cama es cómoda, el personal era encantador y la comida excelente

Craig Stewart

сен 06, 2021

The rooms are getting a bit tired but comfortable bed, staff were lovely and food was excellent

Lee Gribbin

авг 06, 2021

Nós reservamos uma mesa no restaurante ontem à noite antes de um show, já que estávamos hospedados lá. As bebidas pedidas e a refeição cerca de 5 minutos depois que nos sentamos. Excelente! Lembrei-os sobre as bebidas após 30 minutos e, em seguida, repetidamente perguntou quando nossa refeição estava chegando. Eles haviam esquecido completamente nosso pedido. Quase uma hora depois, finalmente cancelamos, levantamos e saímos, em vez de perder nosso show. Não recomendo !!

Marie Haimona

авг 06, 2021

Ficar aqui durante os dias de conferência de grito eles adoráveis muito acolhedores. Os quartos também são adoráveis, especialmente a cama n chuveiro. Boa comida também

Lee Gribbin

авг 06, 2021

Reservamos una mesa en el restaurante anoche antes de un espectáculo, ya que estábamos allí. Pedimos bebidas y la comida unos 5 minutos después de que nos sentamos. ¡Estupendo! Les recordé sobre las bebidas después de 30 minutos y luego les pregunté repetidamente cuándo llegaría nuestra comida. Se habían olvidado por completo de nuestro pedido. Casi una hora después, finalmente cancelamos, nos levantamos y nos fuimos, en lugar de perdernos nuestro espectáculo. No lo recomendaría !!

Marie Haimona

авг 06, 2021

Alojarse aquí durante los días de la conferencia de gritos son encantadores, muy acogedores. Las habitaciones también son preciosas, especialmente la cama y la ducha. Buena comida también

Lee Gribbin

авг 06, 2021

We booked a table at the restaurant last night before a show, as we were staying there. Ordered drinks and the meal about 5mins after we sat down. Great! Reminded them about the drinks after 30mins and then repeatedly asked when our meal was coming. They had completely forgotten our order. Nearly an hour later we eventually cancelled, got up and left, rather than miss our show. Would not recommend!!

marie haimona

июл 23, 2021

Staying here over the days of shout conference they lovely very welcoming. Rooms are also lovely especially the bed n shower. Nice food also

DesigNZ on Travel

июл 06, 2021

Ficamos por duas noites, o hotel é confortável, boas camas, bem localizado e tem estacionamento privado no local, de fácil acesso. O que realmente se destacou foi o staff do hotel, simpático e prestativo, desde o nosso primeiro contato na recepção, passando pelo serviço de quarto, bar, restaurante e cozinha, foram todos ótimos, vimos muito multitarefa um sinal óbvio de um estabelecimento bem administrado . Nós com certeza ficaríamos novamente neste hotel.

Neville Cumins

июл 06, 2021

O hotel está cansado e nem tudo funciona. Os funcionários são muito simpáticos e prestáveis. Boa cama confortável e as refeições são razoáveis. Não é um lugar ruim para passar a noite.

DesigNZ on Travel

июл 06, 2021

Nos alojamos por dos noches, el hotel es cómodo, buenas camas, bien ubicado y tiene estacionamiento en la calle en el lugar, de fácil acceso. Lo que realmente se destacó fue el personal del hotel, amable y servicial, desde nuestro primer contacto en la recepción, pasando por el servicio de habitaciones, el bar, el restaurante y la cocina, todos fueron geniales, vimos muchas tareas múltiples, una señal obvia de un establecimiento bien administrado. . Sin duda nos alojaríamos de nuevo en este hotel.

Neville Cumins

июл 06, 2021

El hotel está cansado y no todo funciona. El personal es muy servicial y amable. Buena cama cómoda y las comidas son razonables. No es un mal lugar para pasar la noche.

Carmen Quinn

июл 06, 2021

Arrived and left. Advertised pictures showed a nicely refurbished room, not all rooms are refurbished. Definitely not a luxury hotel.

Neville Cumins

июл 02, 2021

The hotel is tired and not everything works. The staff are very helpful and friendly. Good comfortable bed and the meals are reasonable. Not a bad place to spend a night.

DesigNZ on Travel

июн 18, 2021

We stayed for two nights, the hotel is comfortable, good beds, well located and has off street parking on site, easy to get to. What really stood out was the hotel staff, friendly and helpful, from our first contact at reception, through room service, bar, restaurant and kitchen, they were all great, we saw a lot of multi tasking an obvious sign of a well run establishment. We would definitely stay again at this hotel.

Mel Foote

июн 06, 2021

O quarto era limpo e arrumado. Muito aborrecido que, à chegada, nos foi solicitado um vínculo extra de $ 100 - em nenhum lugar isso foi escrito ou explicado quando tocamos e reservamos o nosso quarto. Nós pedimos uma varanda, mas era minúsculo, então qualquer chance de desfrutar de um vinho lá fora se foi! Tive que ligar a chaleira no banheiro como nenhum lugar para ligá-lo no quarto! Pontos de energia em lugares muito estranhos! Nenhum exaustor no banheiro, então acabou com um espelho embaçado. MAS foi bom n perto de Queen Street, a equipe era agradável - bônus de $ 100 devolvido quando saímos, o jantar foi adorável e as camas eram super confortáveis. Provavelmente ficaria novamente.

Mel Foote

июн 06, 2021

Room was clean and tidy. Very annoyed that upon arrival we were asked for extra $100 bond - NOWHERE was this written or explained when we rang and booked our room. We did ask for a balcony but it was was teeny tiny , so any chance of enjoying a wine out there was gone! Had to plug kettle in bathroom as no where to plug it in the room! Power points in very odd places! No extractor fan in bathroom so ended up with a foggy mirror. BUT was nice n close to Queen Street,staff were pleasant - $100 bond refunded as we left , dinner was lovely and beds were super comfy. Would probably stay again.

Emma

мая 06, 2021

Este é o meu hotel sempre que vou a um concerto (infelizmente não vou há anos), fica a uma curta distância a pé da arena acesa (se você descer as escadas, acabou de passar pelo hotel, você chega lá mais rápido) e os quartos são de um tamanho decente. Equipe absolutamente maravilhosa! Espero que atos internacionais possam recomeçar para que eu possa voltar

Emma

мая 06, 2021

Este es mi lugar al que ir al hotel cada vez que voy a un concierto (así que, lamentablemente, no he estado en años) está a poca distancia a pie del estadio Spark (si baja las escaleras, acaba de pasar el hotel, llega más rápido) y las habitaciones están de un tamaño decente. ¡Personal absolutamente maravilloso! Con suerte, los actos internacionales podrán comenzar de nuevo para que pueda regresar.

Emma

апр 22, 2021

This is my go to hotel whenever I go to a concert (so sadly I haven’t been in ages) it’s within walking distance to spark arena (if you go down the stairs just passed the hotel you get there quicker) and the rooms are of a decent size. Absolutely wonderful staff! Hopefully international acts will be able to start up again so that I’m able to return

Janita Long

дек 20, 2020

They did not mention a bond in description or terms and conditions. We paid for parking only to be told to park further down the road at the nearest wilson parking because the car park was full. Not good enough!!

Raul Margiotta

окт 06, 2020

Recepcionistas atentos, pero la habitación que nos dieron de entrada no correspondía a un hotel de cuatro estrellas . Nos quejamos y nos dieron una mejor.

Carlos Patrignani

окт 06, 2018

Hermoso lugar.

cara06

Avoid

Tired hotel at top of hill , long walk back from city centre last some dubious characters.. âdeluxe room overlooking busy roads /train lines. Mouldy bathroom, chipped dated dark wood furniture . Very...

Samarah007

Would not stay here again

My partner and I stayed here over the weekend and we are pretty disappointed. I booked us a âsuperior double roomâ but there was nothing superior about it. The bed was comfy but it was just two king...

Rob2037

Poor internet in a tired hotel

I'm not sure why this hotel is in the Millennium group as the qaulit is not as I would expect. The rooms are tired with small desk areas and no safe. The internet has latency of 350 ms and was slow...

Culture47749591041

Great - except for freezing room

The barista was excellent & the breakfast buffet was good value for money. The compact room was spotlessly clean and a reasonable doze given the location. But, I will never stay there again in winter...

D9773QAsaram

Bad Experience / Terrible

We spent 2 nights to celebrate 31st night and new year 2022. The AC was not working, they offered me fan. It was scorching hot in Auckland and much better was expected. Will think twice before...

759lanced

The worst experience I have ever experienced at a hotel

The Front of House made me feel that we were not welcome. Very strange experience. The Restaurant food and service was like amatuer hour. The dinner service was slow and the food was poor quality and...

whitepele99

Group Trip

Room was Clean and comfortable shower head was low. Staff very nice. Location good a short walk down the hill to the waterfront. Restaurant was good For Auckland the price of the room was very...

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