Copthorne Hotel & Resort Bay of Islands

Tau Henare Drive, Near Waitangi Treaty Grounds, Paihia, 200, New Zealand

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Copthorne Hotel & Resort Bay of Islands, Paihia

Copthorne Hotel & Resort Bay of Islands

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Overall

Very Good

993 reviews

273

501

355

164

113

Customers Review

Value 4.1

Location 4.5

Cleanliness 4

Comfort 3.8

Neighborhood 4.5

Amenities 3.9

Condition 3.7

Recomendation 79%

“The staff were exceptional in their friendliness and efficiency. Our meal was easily the best restaurantmeal we have ever had as well asbeing incredible value. This in very trying times is remarkable”

— Dave Tate

Customers review

Overall Very Good, 4

Value 4.1

Location 4.5

Cleanliness 4

Comfort 3.8

Neighborhood 4.5

Amenities 3.9

Condition 3.7

Recomendation 79%

Dave Tate

Sep 29, 2021

The staff were exceptional in their friendliness and efficiency. Our meal was easily the best restaurantmeal we have ever had as well asbeing incredible value. This in very trying times is remarkable

Dave Tate

Sep 29, 2021

The staff were exceptional in their friendliness and efficiency. Our meal was easily the best restaurantmeal we have ever had as well asbeing incredible value. This in very trying times is remarkable

Dave Tate

Sep 24, 2021

The staff were exceptional in their friendliness and efficiency. Our meal was easily the best restaurant meal we have ever had as well as being incredible value. This in very trying times is remarkable

B Morrogh

Sep 06, 2021

Tão bom para nossas aventuras em Paihia. A piscina do spa é a melhor para as crianças. Fácil acesso de carro para todas as coisas divertidas para fazer ou bela caminhada até o museu x

B Morrogh

Sep 06, 2021

Muy bueno para nuestras aventuras en Paihia. La piscina del balneario es la mejor para los niños. Fácil manejo de todas las cosas divertidas para hacer o un hermoso paseo hasta el museo x

B Morrogh

Aug 16, 2021

So good for our adventures in Paihia. Spa pool is the best for the kids. Easy drive to all the fun things to do or beautiful walk to the museum x

Matthew Sprigings

Aug 06, 2021

Belo local, boa comida e funcionários simpáticos. Os quartos são muito antiquados, e lama marrom saía das torneiras do banheiro toda vez que as usávamos. Não é bom para um banho ...

Bernessa Arama

Aug 06, 2021

Eu reservei este hotel apenas por causa da piscina do spa. Fiquei muito triste e desapontado porque o spa não atendeu às minhas expectativas, pois estava muito morno não havia vapor saindo do spa, o que é uma ótima indicação de que está muito quente. Na verdade, voltei para o quarto para um banho quente de imersão. Não houve comunicação da equipe de que o spa não estava funcionando ou que havia sido recusado. Em segundo lugar, acho que os quartos são antigos e nem sequer tínhamos um mini-bar, tínhamos uma taça de vinho e não há menu para serviço de quarto. Quando perguntamos na recepção, eles disseram que só fazemos pizzas e salgadinhos, vamos Copthorne não é bom o suficiente. Foi uma decepção, espero que quando eu for para Copthorne Hokianga no final deste mês, eles restaurem minha fé em seu Hotel.Uma vantagem para mim foi a recepção e os funcionários do restaurante muito simpáticos e o check-in e o check-in foram rápidos e fáceis.

Sam Sam

Aug 06, 2021

Além disso, isso ocorre durante e depois de uma pandemia mundial. Povos as expectativas precisam levar em conta todas as pessoas. Viajando e não viajando. Os que não viajam são os que mostram manakitanga. Recebendo os visitantes. Os visitantes mostram respeito ao anfitrião por serem organizados em pensamento e ação. Nem tudo é possível sempre e nunca é você que está em falta. Todo mundo quer estar certo e todo mundo está apenas tentando sobreviver. Portanto, deixe uma lata na geladeira ao sair. Despeje um copo de vinho .. tire o seu take away e esvazie o vb. Dê descarga no banheiro. Limpe a vaidade. Dê outra olhada no espelho. Sorriso. Seja legal com a pessoa na sua frente. Eles podem ser sua futura esposa.

James Davey

Aug 06, 2021

Funcionários simpáticos e prestativos. O hotel em si poderia fazer com a atualização, especialmente para o preço que você paga. O nosso quarto com uma vista era adorável e espaçoso, mas no momento do check-in não era excessivamente limpo, o que foi decepcionante. A piscina e o spa foram um bônus e as vistas eram de tirar o fôlego.

Lulu Dot

Aug 06, 2021

Hotel encantador, excelente equipe. Meu quarto era incrível .. tinha vista para o mar e para a piscina, tinha um deck para relaxar e uma bomba de calor no quarto, o que era bom porque o tempo estava um pouco frio naquela noite. O quarto era limpo e a cama, embora um pouco macia para mim, ainda era confortável. O buffet de café da manhã era gostoso e o chocolate quente que eu comi depois, também foi bom! Obrigado Copthorne, Bay of Islands.

James Davey

Aug 06, 2021

Personal amable y servicial. El hotel en sí mismo le vendría bien una reforma, especialmente por el precio que pagas. Nuestra habitación con vistas era preciosa y espaciosa, pero al hacer el registro de entrada no estaba demasiado limpia, lo cual fue decepcionante. La piscina y el spa eran una ventaja y las vistas eran asombrosamente impresionantes.

Sam Sam

Aug 06, 2021

También esto ocurre durante y después de una pandemia mundial. De la gente las expectativas deben tener en cuenta a todas las personas. Viajar y no viajar. Los que no viajan son los que muestran manakitanga. Dar la bienvenida a los visitantes. Los visitantes muestran respeto al anfitrión al ser ordenados en pensamiento y acción. No todo es posible siempre y nunca eres tú quien tiene la culpa. Todos quieren tener razón y todos solo intentan sobrevivir. Así que deja una lata en la nevera cuando te vayas. Vierta una copa de vino .. retire su comida para llevar y vb vacía. Descarga el retrete. Limpia el tocador. Mírate de nuevo en el espejo. Sonrisa. Sé amable con la persona que tienes delante. Puede que seamos tu futura esposa.

Lulu Dot

Aug 06, 2021

Hotel encantador, personal excelente. Mi habitación era increíble ... tenía vistas al mar ya la piscina, tenía una terraza para relajarse y una bomba de calor en la habitación, lo cual era bueno porque el clima era un poco frío esa noche. La habitación estaba limpia y la cama, aunque un poco blanda para mí, era cómoda. El desayuno buffet era delicioso y el chocolate caliente que comí más tarde, ¡también era bueno! Gracias Copthorne, Bay of Islands.

Matthew Sprigings

Aug 06, 2021

Beautiful spot, good food and nice staff. Rooms are very dated, and brown sludge came out of the bathroom taps every time we used them. Not great for a bath…

Bernessa Arama

Aug 06, 2021

I booked this hotel solely because of the spa pool I was very saddened and disappointed that the spa did not meet my expectations it was very lukewarm there was no steam rising from the spa which is a great indication that it is very hot I actually went back to the room for a hot soak in the bath. There was no communication from the staff that the spa was not working or that it had been turned down. Secondly I think the rooms are dated and we didn't even have a mini bar, we had one wine glass and there is no menu for room service. When we asked reception they said we only do pizzas and snack foods, come on Copthorne not good enough. It was such a let down I hope that when I go to Copthorne Hokianga at the end of this month that they restore my faith in your Hotel.A plus for me was the reception and restaurant staff very friendly and check in and out was quick and easy.

Sam Sam

Jul 22, 2021

Also this is during and after a world pandemic. People's expectations need to account for all people. Travelling and non travelling. The non travelling being the ones showing manakitanga. Welcoming the visitors. The visitors showing respect to the host by being tidy in thought and action. Not everything is possible always and it is never you that is at fault. Everyone wants to be right and everyone is just trying to survive. So leave a can in the fridge when you leave. Pour a glass of wine.. take away your take away and empty vb . Flush the loo. Wipe down the vanity. Take another look in the mirror. Smile. Be nice the person in front of you. They may we'll be your future wife.

james davey

Jul 22, 2021

Friendly and helpful staff. Hotel its self could do with updating, especially for the price you pay. Our room with a view was lovely and spacious but upon check-in was not overly clean which was disappointing. Pool and spa were a bonus and the views were breathtakingly stunning.

Lulu Dot

Jul 10, 2021

Lovely hotel, excellent staff. My room was awesome.. it had a view to the sea and the swimming pool, it had a deck to relax on and a heat pump in the room, which was good because the weather was a bit chilly that night. The room was clean and the bed, although a bit soft for me, was still comfortable. The buffet breakfast was yummy and the hot chocolate I had later, was also good! Thank you Copthorne, Bay of Islands.

Carmen Quinn

Jul 06, 2021

O cenário é lindo. Nosso quarto tinha uma vista deslumbrante e estava bem no final do hotel tão agradável e bastante. Tempo estava horrível enquanto nós visitamos e nosso quarto tinha marcenaria de madeira e vidraça única assim senti úmido o tempo todo. O café da manhã estava na média. A limpeza e o estado do hotel são médios.

Carmen Quinn

Jul 06, 2021

El entorno es hermoso. Nuestra habitación tenía unas vistas preciosas y estaba justo al final del hotel, muy bonito y tranquilo. El clima fue terrible mientras visitamos y nuestra habitación tenía carpintería de madera y un solo acristalamiento, así que nos sentimos húmedos todo el tiempo. El desayuno era normal. La limpieza y el estado del hotel son normales.

Carmen Quinn

Jul 06, 2021

The setting is beautiful. Our room had a gorgeous view and was right at the end of the hotel so nice and quite. Weather was awful while we visited and our room had wooden joinery and single glazing so felt damp the whole time. Breakfast was average. Cleanliness and condition of hotel is average.

Nicolás Aravena Corrales

Oct 06, 2018

Tranquilidad... Cuenta con una piscina rústica de distintas profundidades con vista al mar, jacuzzi y reposeras (cierra a las 10pm). Tiene restaurant buffet y a la carta, un pequeño bar y Spa (requiere de reserva). Se ubica en una península a 5 minutos en auto de Paihia.

Miguel Gomez

Oct 06, 2016

Estuvimos para la cena de noche buena de 2014. El hotel esta bien, el emplazamiento bueno, la habitación amplia y limpia. Los jacuzzi al aire libre muy bien, la playa a pie de hotel... La cena era especial por ser noche buena, pero la cocina no era lo mejor del hotel. Por la cocina, aprobado justo, por el hotel, 4 sobre 5. Volveria

Catherine S

A relaxing stay in the sunshine

This resort offers all you would need for a relaxing stay in a beautiful part of New Zealand. The accommodation itself is tired but the views, staff and amenities more than make up for the tired...

BarbS1229

Perfect in every way

Staff - AMAZING (they were all delightful and helpful ) Fantastic room looking out on the water. Room was well laid out and comfy. The Restaurant was awesome - had breakfasts and evening meals...

KHillLV

Location, location, location

Like real estate, location is everything. That's all this place has going for it. This place is very dated and not maintained well. Ceiling fans just don't get the job done when it's 30c outside...

Sarah W

Beautiful views and comfortable beds

I stayed two nights and had a sea view room the first night - the view was superb in the morning when the sun came up. The room was very comfortable and the bed was amazing. The second nght I changed...

natasha1cat

Very disappointing stay

I came to the Copthorne with high expectations and was bitterly disappointed. I arrived early and was happy to wait for my room. The grounds are pleasant so I sat in the garden. When I got to my room...

Brazier10

Best In New Zealand

I've lived in New Zealand for 16 years and this has to go down as the best place I've stayed in all those years. The breathtaking waterfront panoramic views were just the start to our 2 night stay...

ginamU4151AV

Terrible, except for Dimitri

We waited for 40 minutes past check in time for our room to be ready, Dimitri was very polite and professional even though they were very busy and gave us a voucher for the bar while we waited. When...

Faithhh08

Hit and Miss

The room and bed was so comfortable and clean although the toilet literally smelled so horrible throughout or stay, it smelled like pee since we arrived we had arrived and just kept getting worse...

Jet59321416531

The only thing to recommend this hotel is the location and the fabulous outdoor pool complex.

Have enjoyed staying at this hotel regularly over the lst 40 years. Unfortunately the ho the is now in very run down state. The grounds a d buildings have been badly neglected over recent years. The...