Very friendly customer service. The front desk were very nice and professional and they made check in and out easy. The rooms were super clean and really cozy. Shoutout to the house men for turning on the entire water slide in January just for me and my brother. He was a very nice gentleman. I loved the hotel and recommended anyone in Kelowna to stay here.

We stayed one night in December and the staff were so kind & helpful. As I waited in the lobby, I noticed right away that other guests were treated with kindness and excellent service as well. We used the pool & hot tub and it was promptly cleaned of any leaves or debris prior to our dip. The beds were comfortable and the breakfast buffet was good too. My daughter especially liked the pancake maker. We will definitely stay here again.

After being stranded with multiple flight cancelations, the front desk staff were AMAZING, so accommodating, and friendly. They helped make the best of an unfortunate situation. Rooms were clean and comfortable, and the breakfast was great too. The staff really made the experience one of the best hotel experiences Ive ever had.

Being a Marriott Titanium Elite level, needed an in-expensive stay while in Kelowna for business. Fairfield location is perfect, rooms are a decent size, large flat screen TV, bathroom good size. Free parking and a good complementary breakfast (scrambled eggs, omelette, bacon, sausage patty, pancakes, cereals, breads etc.). Staff were awesome. Travelled with our little pups and no issues there.

First time staying in this hotel and it was great! Location central to the mall/shopping and about 5-10min drive to the lake. Very family friendly with a waterslide and a small pool to entertain the kids. Complimentary breakfast with the traditional bacon, eggs, pancakes, bagels/toast and cereals, fresh fruit, yogurt, thought to be very convenient in the morning. Also, 24/7 coffee, tea and lemon water was a great touch. The rooms and hotel itself was very clean! staff from the front desk to hotel staff were helpful and friendly. All of the staff were extremely accommodating and constantly cleaning to make everything right. Everyone seemed to want to make their guests experience amazing. I overheard one of the customers at breakfast saying to the staff what a great job everyone is doing and with a swift reply he said "we are trying to do our best." That's all customers want is for everyone to do their best and it really shows at this place. All in all, I will definitely stay here again!

This is the cleanest hotel I have ever stayed in! The staff was friendly, helpful and thorough in cleaning both inside and outside of the hotel. The bed was comfortable, the room was spotless...

I stayed at the Fairfield Inn and Suites for 4 nights. It was a very quiet and clean hotel. Every single staff member I interacted with was so friendly and welcoming. They accommodated me when I...

A comfortable and welcoming hotel. The staff at the Fairfield are friendly and customer service is top notch. The outdoor pool, hot tub and water slide were a hit with our family of big kids. We were...