Marriott Charlotte City Center
100 West Trade Street, Near EpiCentre, Charlotte, NC 28202, United States
Rating
4.3
GreenLeader
2024
Price Level
$$$$
Rooms
446
Pets
No
from AUD 3,036.89
27
May
Marriott Charlotte City Center, Charlotte
Marriott Charlotte City Center
Charlotte Marriott City Center is located in the heart of downtown Charlotte. The hotel offers complimentary WiFi in public areas. Facilities include a 24-hour fitness centre. Parking is offered for a fee. The air-conditioned rooms of Marriott Charlotte City Center feature modern decor. All rooms feature a flat-screen TV with cable. A coffee maker and small refrigerator are provided as well. Some rooms offer access to the M Club Lounge. Guests can enjoy full service dining at Stoke Charlotte which serves American cuisine for lunch and dinner. Coco & the Director a coffee shop and co-lab space is on site serving locally roasted coffee alongside local events music and limited-edition local food selections. The Charlotte Marriott City Center is less than 2 km from the NASCAR Hall of Fame and the Bank of America Stadium. The Nature Museum and Discovery Place is a 7 minutes' walk from the hotel.
Price & Availability
Select your room
Standard 2 Double Room ·
Room Only · 2 Double Beds
Non Refundable
Habitación, 2 Camas Dobles ·
Room Only
Cancel free of charge before Wed, 22 May 2024
Standard 2 Double Room (Accessible) ·
Room Only · 2 Double Beds
Book now and save (on select nights)
Non Refundable
Standard Room ·
Room Only
Package Rate
Non Refundable
Doble Dos Camas Dobles ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Club 2 Double Room ·
Room Only · 2 Double Beds
Book now and save (on select nights)
Non Refundable
Habitación, 2 Camas Dobles (hearing Accessible) ·
Room Only
Non Refundable
Room 2 Double Beds (hearing Accessible) Non-refundable ·
Room Only
Non Refundable
Club 2 Double Room ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Doble Club ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Habitación Club, 2 Camas Dobles ·
Bed & Breakfast
Cancel free of charge before Wed, 22 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
993 reviews
5
521
4
394
3
147
2
56
1
38
Customers Review
Value 4
Location 4.7
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.6
Amenities 4.6
Condition 4.4
Quality 4.3
Recomendation 84.4%
“We booked a room for a wedding block for three nights. Because of the fact that the room block was only for two we had to have two separate room reservations. It was originally booked under my name but we called to have the name switched under my husbands since he was a Marriott rewards member. When we checked in to the hotel they told us we had two reservations, one under each of our names and once we explained our conversation with whomever booked our rooms, they told us they would cancel the other reservation. We then were charged for two reservations. When we called to have the charge removed they declined saying both reservations were still active. We were never given a key to a second room, the room under the second reservation, as we were told at check in it was canceled. When we spoke with them after the fact they said they would check to see if the room key was ever used and get back to us which it never was as we were never even given that key. We were told we would still not receive a refund. We cant get through to anyone who can actually help and are still out hundreds of dollars. This is easily the worst customer service we have ever experienced and we will no longer stay at any Marriott hotels.
In addition to this the walls were paper thin and we heard people the entire night until 3am.”
— Colleen Herion
“I truly enjoyed staying at this location. The property was beautiful and the staff went above and beyond. I was met with the pleasurable smile of Adrianna. She was very helpful and nice. However my superstar was Porfirio. He was so gentle and understanding. Porfirio's empathy and world class customer service skills brightened my visit. His effective listening and eagerness to help definitely left a permanent positive memory for my lovely experience. You're gonna enjoy staying at the Marriott. Make sure to tell Porfirio and Adrianna hello and to please keep up the good work.”
— Shaneka Griffin
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