Moon Palace Cancun
Carretera Cancun-Chetumal Km. 340, Near Xoximilco, Cancun, 77500, Mexico
Rating
4.1
Price Level
$$$$
房间
2058
Pets
No
從 £ 3,436.95
26
May
Moon Palace Cancun, Cancun
Moon Palace Cancun
非常适合于家庭,该的酒店位于酒店区(Hotel zone)。该酒店紧邻海滩。 酒店拥有4060 间客房。 除了这些服务与设施,游客可于该处使用有线与无线的网络。 接待处24小时开放,全年无休。这间物业不提供婴儿床。无障碍Moon Palace Cancún All Inclusive所有的公共空间与浴室皆适合行动不便人士。这间物业宠物不可入内。开车的旅客可将车停在住处的停车场。所有在此处住宿的宾客可使用Moon Palace Cancún All Inclusive提供的健康和保健服务。 游客可于餐厅优雅的气氛中品尝精美菜肴。 宾客入住这间住处将可以享受到许多的娱乐设施。 这间住处提供许多商务设施,为了商务旅行而提供完美的舒适与便利。 这间迷人的酒店提供多种美食选择。Moon Palace Cancún All Inclusive可能对某些服务收费。
Price & Availability
Select your room
Superior Deluxe Room (Garden View) ·
All Inclusive
21% 特價
Non Refundable
Superior Deluxe Room ·
All Inclusive
Non Refundable
Superior Deluxe Room (Ocean View) ·
All Inclusive
21% 特價
Non Refundable
Superior Deluxe Room (Garden View) ·
All Inclusive 3
Non Refundable
Deluxe Double Room (Garden View) ·
All Inclusive · Double
Package Rate
Non Refundable
Deluxe Room ·
All Inclusive
Package Rate
Non Refundable
Habitación Doble Deluxe Superior ·
All Inclusive
Non Refundable
Superior Deluxe Double or Twin Room ·
All Inclusive
Non Refundable
Oceanfront Superior Deluxe Room ·
All Inclusive
Superior Deluxe Room (Ocean View) ·
All Inclusive 3
Non Refundable
Deluxe Double Room (Ocean View) ·
All Inclusive · Double
Package Rate
Non Refundable
Standard King Room ·
All Inclusive · King
Package Rate
Non Refundable
Superior Deluxe Room (Garden View) ·
Bed & Breakfast
Non Refundable
Oceanfront Superior Deluxe Room ·
All Inclusive 3
Non Refundable
Honeymoon Room ·
All Inclusive
Swim-Up Suite ·
All Inclusive
Honeymoon Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Honeymoon Superior King Suite ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Swim-Up Suite (Garden View) ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Standard Suite with Pool Access ·
All Inclusive
Non Refundable
Superior Suite ·
All Inclusive
Non Refundable
Honeymoon Superior Suite ·
All Inclusive 3
Non Refundable
Swim-Up Suite ·
All Inclusive 3
Non Refundable
Swim-Up Room (Garden View) with Terrace ·
All Inclusive
Non Refundable
Standard Room (Sea View) with Balcony or Terrace ·
All Inclusive
Non Refundable
Standard King Suite ·
All Inclusive · King
Package Rate
Non Refundable
Standard 2 Double Suite ·
All Inclusive · 2 Double
Package Rate
Non Refundable
Governor Suite ·
All Inclusive
Governor Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Governor Superior Suite ·
All Inclusive 3
Non Refundable
Standard Suite (Sea View) with Balcony or Terrace ·
All Inclusive
Non Refundable
Superior Suite (Sea View) ·
All Inclusive
Non Refundable
Deluxe Family Room ·
All Inclusive
Superior Family Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Superior Family Suite ·
All Inclusive 3
Non Refundable
Deluxe Family Room (Garden View) with Balcony or Terrace ·
All Inclusive
Non Refundable
2 Bedroom Golf Suite ·
All Inclusive
2 Bedroom Golf Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
2 Bedroom Golf Superior Suite ·
All Inclusive 3
Non Refundable
2 Bedroom Presidential Suite ·
All Inclusive
2 Bedroom Presidential Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
2 Bedroom Presidential Superior Suite ·
All Inclusive 3
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
974 reviews
5
26284
4
5609
3
2124
2
1020
1
1057
Customers Review
Location 2
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.4
Condition 4.3
Recomendation 62.4%
“Check in: tardadísimo y en ese instante empiezan a ofrecerte un tour para venderte Playa: mucho sargazo y mal olor, supe que en otros hoteles quitaban el sargazo pero aquí siempre estuvo lleno Comida: nada fuera de lo normal, esperaba más la verdad Atención: deficiente, están más al pendiente de los extranjeros. Por cierto, los únicos mexicanos que vimos en cinco días fueron los empleados del hotel, te sientes más en Las Vegas que en una playa mexicana Traslados: entre edificios y restaurantes puedes tomar unos carritos que te mueven pero dependiendo de la hora puedes estar hasta 30 min esperando a que pasen Check out: no te dicen que tienes que entregar las pulseras al salir y nos querían cobrar dos que se quitaron los niños una noche antes IMPORTANTE: Si les ofrecen un tour para ir a visitar el hotel The Grand y tratar de venderte, no lo acepten, te dicen que 1. dura una hora y media pero nosotros perdimos tres horas 2. que puedes usar el all inclusive que estás pagando en tu hotel ahí también, pero cuando quisimos entrar a un restaurante no nos dejaban entrar y nos tuvieron 15 minutos esperando mientras hacían llamadas tratándonos como intrusos. Después de ese tiempo el gerente del restaurante nos dijo que tendrían que habernos dado unas pulseras (nadie nos dijo nada) y preferimos irnos ya que nos habían dado un mal trato que no nos merecíamos. 3. Te dicen que no tienes que comprar lo que te quieran vender, que es sin compromiso, pero cuando les explicas que no quieres comprar, cambian su actitud y te dicen cosas como:“ah entonces a ustedes les gusta pagar de más” o “a mi jefe le van a caer muy bien porque no les gusta ahorrarse dinero”. Según ellos porque nos estaban ofreciendo un paquete baratísimo y como no nos gusta tomar decisiones intempestivas, pues te tratan como menso. En general, mala experiencia”
— Mariana Serna
“For starters, we reserved our transportation ahead of our trip and when we got there, our transportation didn’t have our names on the paper because the hotel forgot to add it. Then, checking in was very complicated and unorganized. Some of the staff was kind but others were very rude and unhelpful. The app for the hotel was not working so it was very difficult to use it and reserve for restaurants since there was no walk ins. We requested transportation for the way home to the airport and made sure it was all done. The morning of we waited and waited but it never showed up. The manager told us we had to call a taxi even though we were waiting for so long and we had s flight to catch. We had to pay for a taxi when we already paid for transportation and they wouldn’t give up our money back. The manager was so rude and disrespectful, he didn’t care to help even though it wasn’t our fault. I asked to speak with a different manager and he didn’t allow it. He told us to leave. This was suppose to be a relaxing family vacation but they made it horrible. It was a horrible experience and I would not recommend this resort at all. I have been to Mexico before and the experience was completely different and better. However this experience was horrible and I would never go there again. They ruined our trip completely.”
— Hend Aljabawi
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