Emporio Cancun
Blvd. Kukulcan Km. 17 Lote 49, Near Maya Cancun Museum, Cancun, 77500, Mexico
Rating
4.1
Price Level
$$
Rooms
443
Pets
No
from CAD 2,535.25
05
Jun
Emporio Cancun, Cancun
Emporio Cancun
Das Hotel befindet sich im Herzen der Hotel-Zone mit Blick auf die Karibik und die weißen Sandstrände. Das Stadtzentrum und die Isla Mujeres erreichen Sie mit dem Auto in etwa 40 min, Playa del Carmen und Xcaret in rund 1 h, Xel-há und das Touristenzentrum Tulum in ca. 1,5 h. Der Internationale Flughafen Cancun befindet sich in einer Entfernung von etwa 15 km.Das familienfreundliche, klimatisierte Club Resort verfügt über einen Garten und 400 Zimmer. In der Empfangshalle befinden sich 24 h Rezeption, Garderobe und Aufzug. Die 5 Royal-Anlagen in Cancun verfügen über insgesamt 10 Restaurants und 5 Bars mit dem Besten der mexikanischen, italienischen und karibischen Küche einschließlich Meeresfrüchten, außerdem Spezialitäten-Buffets mit Shows und Unterhaltung für ein täglich neues Restauranterlebnis. Sei es auf die zwanglose oder die feine Art, die Küche und der Service halten sich an die vortreffliche Tradition. Außerdem ist das Cityhotel ausgestattet mit Friseur, Konferenzmöglichkeiten, öffentlichem Internet, Fahrradverleih und Parkplatz. Zimmerservice und Waschgelegenheit stehen zur Verfügung. Für die kleinen Gäste gibt es Spielplatz und Miniclub.Die Zimmer sind ausgestattet mit Bad/Dusche, Haartrockner, Direktwahltelefon, Kabel-TV, Radio, HiFi-Anlage und Mietsafe. Außerdem verfügen sie über Mini-Kühlschrank, Bügelset, 2 Doppelbetten, Zentralheizung, zentral geregelte Klimaanlage, tägliche Zimmerreinigung und Balkon oder Terrasse.
Price & Availability
Select your room
Oceanfront Deluxe Double Room ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
Deluxe King Suite (Ocean View) with Extra Bed ·
Room Only · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe Double Room ·
Room Only · Double
Package Rate
Non Refundable
Oceanfront Deluxe 2 Double Room ·
Room Only
Beachfront Deluxe Double Room ·
Room Only · Double
Non Refundable
Doble Deluxe ·
Room Only
Cancel free of charge before Thu, 30 May 2024
Doble Deluxe Frente Al Mar ·
Room Only
Non Refundable
Deluxe Grand Suite ·
Room Only
Package Rate
Non Refundable
Deluxe Suite (Sea View) ·
Room Only
Non Refundable
Deluxe Room (Sea View) ·
Room Only
Non Refundable
Deluxe Suite (Ocean View) ·
Room Only
Package Rate
Non Refundable
Deluxe King Suite (Sea View) ·
Room Only · King
Non Refundable
Oceanfront Deluxe Double Room ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Suite Deluxe Vistas Al Mar ·
Room Only
Cancel free of charge before Thu, 30 May 2024
Suite Deluxe Vistas Al Oceano ·
Room Only
Non Refundable
Oceanfront Deluxe King Suite with Extra Bed ·
Room Only · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Oceanfront Double Room ·
Room Only · Double
15% discount
Non Refundable
Deluxe King Suite (Ocean View) with Extra Bed ·
Bed & Breakfast · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe Double Room ·
Bed & Breakfast · Double
Package Rate
Non Refundable
Standard Suite (Sea View) ·
Room Only
15% discount
Non Refundable
Oceanfront Deluxe 2 Double Room ·
Bed & Breakfast
Deluxe Suite ·
Room Only
Package Rate
Non Refundable
Beachfront Deluxe Double Room ·
Bed & Breakfast · Double
Non Refundable
Doble Deluxe ·
Bed & Breakfast
Cancel free of charge before Thu, 30 May 2024
Oceanfront Deluxe Suite ·
Room Only
Non Refundable
Doble Deluxe Frente Al Mar ·
Bed & Breakfast
Cancel free of charge before Thu, 30 May 2024
Deluxe Grand Suite ·
Bed & Breakfast
Package Rate
Non Refundable
Deluxe King Suite (Sea View) ·
Bed & Breakfast · King
Non Refundable
Deluxe Suite (Sea View) ·
Bed & Breakfast
Non Refundable
Deluxe Suite (Ocean View) ·
Bed & Breakfast
Package Rate
Non Refundable
Deluxe Room (Sea View) ·
Bed & Breakfast
Non Refundable
Oceanfront Room ·
Room Only
15% discount
Non Refundable
Oceanfront Deluxe King Suite with Extra Bed ·
Bed & Breakfast · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Suite Deluxe Vistas Al Mar ·
Bed & Breakfast
Cancel free of charge before Thu, 30 May 2024
Suite Deluxe Vistas Al Oceano ·
Bed & Breakfast
Non Refundable
Deluxe Junior Suite (Sea View) ·
Room Only
Non Refundable
Swim-Up Double Room (Sea View) ·
Room Only · Double
Non Refundable
Oceanfront Swim-Up Room ·
Room Only
Non Refundable
Oceanfront Double Room ·
Bed & Breakfast · Double
15% discount
Non Refundable
Standard Suite ·
Room Only
15% discount
Non Refundable
Doble Frente Al Mar Dos Camas Dobles ·
Room Only
Non Refundable
Oceanfront Swim-Up Double Room ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Deluxe Suite ·
Bed & Breakfast
Package Rate
Non Refundable
Standard Room with Pool Access ·
Room Only
Non Refundable
Oceanfront Deluxe Suite ·
Bed & Breakfast
Non Refundable
Doble Frente OcÉano ·
Room Only
Non Refundable
Oceanfront Room ·
Bed & Breakfast
15% discount
Non Refundable
Oceanfront Swim-Up 2 Double Room ·
Bed & Breakfast
Swim-Up Double Room (Sea View) ·
Bed & Breakfast · Double
Non Refundable
Oceanfront Swim-Up Room ·
Bed & Breakfast
Non Refundable
Doble Frente OcÉano ·
Bed & Breakfast
Cancel free of charge before Thu, 30 May 2024
Deluxe Junior Suite (Sea View) ·
Bed & Breakfast
Non Refundable
Doble Frente Al Mar Dos Camas Dobles ·
Bed & Breakfast
Cancel free of charge before Thu, 30 May 2024
Standard Room with Pool Access ·
Bed & Breakfast
Non Refundable
Oceanfront Deluxe Double Room ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
Deluxe King Suite (Ocean View) with Extra Bed ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Oceanfront Deluxe 2 Double Room ·
All-inclusive (food/beverages/snacks)
Deluxe Double Room ·
All Inclusive · Double
Package Rate
Non Refundable
Oceanfront Deluxe King Suite with Extra Bed ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe King Suite (Ocean View) with Extra Bed ·
All-inclusive (food/beverages/snacks)
Doble Deluxe Frente Al Mar ·
All Inclusive
Cancel free of charge before Thu, 30 May 2024
Doble Deluxe ·
All Inclusive
Non Refundable
Deluxe Suite (Sea View) ·
All Inclusive
Non Refundable
Suite Deluxe Vistas Al Mar ·
All Inclusive
Cancel free of charge before Thu, 30 May 2024
Oceanfront Deluxe King Suite with Extra Bed ·
All-inclusive (food/beverages/snacks)
Deluxe Suite (Ocean View) ·
All Inclusive
Package Rate
Non Refundable
Oceanfront Deluxe Suite ·
All Inclusive
Non Refundable
Deluxe Suite ·
All Inclusive
Package Rate
Non Refundable
Suite Deluxe Vistas Al Oceano ·
All Inclusive
Non Refundable
Oceanfront Swim-Up 2 Double Room ·
All-inclusive (food/beverages/snacks)
Oceanfront Swim-Up Room ·
All Inclusive
Non Refundable
Oceanfront Double Room ·
All Inclusive · Double
Package Rate
Non Refundable
Doble Frente Al Mar Dos Camas Dobles ·
All Inclusive
Cancel free of charge before Thu, 30 May 2024
Doble Frente OcÉano ·
All Inclusive
Non Refundable
Oceanfront Swim-Up Double Room ·
All Inclusive
Cancel free of charge before Thu, 30 May 2024
Beachfront Deluxe Double Room ·
All Inclusive · Double
Non Refundable
Deluxe Junior Suite (Sea View) ·
All Inclusive
Non Refundable
Deluxe King Suite (Sea View) ·
All Inclusive · King
Non Refundable
Swim-Up Double Room (Sea View) ·
All Inclusive · Double
Non Refundable
Habitación De Lujo Con Vista Al Mar ·
All Inclusive
Non Refundable
Standard Room with Pool Access ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
941 reviews
5
1398
4
774
3
311
2
118
1
110
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.2
Amenities 4.1
Condition 4.1
Recomendation 63.7%
“Partner and I were here from 1/9/22 to 1/16/22 with the all-inclusive package. We are new to Mexico but it was overall a great experience.Pros: + Excellent customer service, some of the best I’ve received in my life. All staff were working 100 miles an hour all the time and were extremely friendly, warm, welcoming, accommodating, and easy to work with. It is easy to communicate and get what you need even if you don’t speak Spanish. + Maybe 75% of the hotel guests are from Spanish-speaking countries. This hotel does not feel Americanized. + Delicious food and drinks with a decent but not huge variety available. Soups, desserts, Mexican selections, and seafood were particularly good. + Beautiful rooms, views, beach, pools, hot tubs, and grounds with numerous adult-only areas and not too many kids running around. Everything was extremely clean, well-maintained, and beautifully designed. + Numerous HBO channels and access to English and Spanish TV. + Very helpful, English-speaking staff for planning excursions. + Excellent and affordable massages with flexible scheduling. + Cool shows most nights with great performers. + Hotel clearly takes COVID precautions seriously.Cons: - The beach is beautiful but not good for swimming. It’s really rocky and hurts your feet to stand, and it’s hard to get a good grip so you can swim safely. Water was very rough some of the time but they didn’t change the red flag when it got noticeably calmer. - The pics on booking.com suggest the swim-up rooms have private pools but they do not. Swim-up room just provides walk-up access to the large shared pool. We ended up downgrading when we realized this, which was very low-hassle and they reimbursed us without resistance. - Not enough chairs on the beach, hard to find two together after 11am or so. - Only 2 restaurants and you have to make reservations for them in person at the crowded front desk before 3pm, with three fixed time slots available only (6, 7:30, or 9pm). - Breakfast buffet is very crowded between 9:30-11am. Frequently ran out of items and service was slow during this time. - Pools are quite cold and hot tubs are warm, not hot. - The layout of the hotel is confusing and there are not enough elevators. It is hard to get around without frequently climbing stairs. Might not be good for older guests or people with disabilities. - Room service is not included in the all-inclusive package. - Shower and tub water got somewhat warm but not hot. - Slow and unreliable WiFi that kept disconnecting, was not strong enough to stream video, and did not work well or sometimes at all on the balcony, on the beach, or in certain areas of the hotel.Overall a great value for a 4-star hotel. We will likely be back!”
— Helen White
“La atención es mala. Cuando estuve,tenían previsto un corte de energía y me asignaron una habitación al lado de un grupo electrógeno que hacía un ruido infernal que impedía un buen descanso. El servicio de wifi también deja bastante que desear.”
— Maria A Vestilleiro
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